Terms and Conditions

Terms and Conditions

1. Payment Terms: A deposit may be required before work commences. The remaining balance is due upon completion of the project unless otherwise agreed upon in writing. A 3% technology and card-processing fee will be added to all credit and debit card payments.

2. Late Payment Disclaimer: Payments for services rendered by A Notch Above Tree Service LLC are due in full upon completion of the work unless otherwise agreed upon in writing. If payment is not received within fourteen (14) days of the invoice date, a late fee of $50 will be applied to the outstanding balance. An additional late fee of $25 will accrue every seven (7) days thereafter until the balance is paid in full. Failure to make timely payment may result in additional collection efforts, including but not limited to legal action or referral to a third-party collections agency. Customer agrees to be responsible for reasonable collection costs, court costs, filing fees, collection-agency fees, and attorney’s fees, to the extent permitted by law.

3. Additional Costs: Any additional work required due to unforeseen circumstances, concealed conditions, customer-requested changes, or conditions outside the original scope of work will be discussed with the customer and agreed upon before implementation whenever reasonably possible.

4. Schedule: Work will be scheduled with the customer after any required deposit is received. Work is expected to be completed within sixty (60) days of scheduling; however, scheduling and completion may be affected by weather, site conditions, material availability, equipment availability, utility coordination, emergencies, or other conditions outside the reasonable control of A Notch Above Tree Service LLC.

5. Permits: The customer is responsible for obtaining any necessary permits, approvals, or permissions required for the work, unless otherwise agreed upon in writing. A Notch Above Tree Service LLC can provide general guidance if needed.

6. Equipment Access Disclaimer: Customer understands that A Notch Above Tree Service LLC may use a mini skid steer and/or stump grinder to complete the work. While we will use reasonable care to minimize impact, normal equipment use may cause minor lawn ruts, turf damage, soil compaction, gravel displacement, or minor cosmetic marks or stains on driveways, sidewalks, and other access areas. Unless specifically included in writing, lawn repair, cleaning, pressure washing, landscaping, or surface restoration is not included in the estimate. Customer agrees that normal, incidental surface impacts resulting from reasonable equipment use do not excuse payment for completed work. This provision does not apply to damage caused by A Notch Above Tree Service LLC’s negligence or intentional misconduct.

7. Liability: A Notch Above Tree Service LLC is insured and will take reasonable precautions while performing the work. The customer is responsible for removing or protecting vehicles, personal property, outdoor furniture, decorations, landscape features, and other items that could be affected by the work. The property owner is responsible for any damage or loss occurring on the property when A Notch Above Tree Service LLC is not actively performing work, except where such damage is directly caused by A Notch Above Tree Service LLC.

8. Acceptance: This estimate is valid for thirty (30) days from the date of issuance. Acceptance may be made by signature, electronic approval, email, text message, verbal authorization, payment of a deposit, or direction to schedule or begin work. By accepting services from A Notch Above Tree Service LLC, the customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.